Privacy Policy

1. Introduction

TEVOLUX Corporation ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our products.

2. Information We Collect

Personal Information

We collect information that you provide directly to us, including:

• Name and contact information (email, phone, address)
• Payment information (processed securely through third-party processors)
• Order history and preferences
• Customer service correspondence
• Account credentials if you create an account

Automatically Collected Information

When you visit our website, we automatically collect:

• Device information (IP address, browser type, operating system)
• Usage data (pages viewed, time spent, navigation patterns)
• Cookie data (see Cookie Policy below)
• Location data (general geographic location)

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Communicate with you about your orders and account
• Provide customer support
• Send marketing communications (with your consent)
• Improve our website and products
• Prevent fraud and enhance security
• Comply with legal obligations

4. Information Sharing

We do not sell your personal information. We may share your information with:

• Service Providers: Third parties who perform services on our behalf (payment processing, shipping, email delivery)
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Legal Requirements: When required by law or to protect our rights
• With Your Consent: When you explicitly agree to sharing

5. Cookies

We use cookies and similar tracking technologies to enhance your experience. Types of cookies we use:

• Essential Cookies: Required for the website to function
• Performance Cookies: Help us understand how visitors use our site
• Functional Cookies: Remember your preferences
• Marketing Cookies: Track your activity for advertising purposes (with your consent)

You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure. We use:

• SSL encryption for data transmission
• Secure payment processing through PCI-compliant providers
• Regular security audits and updates
• Access controls and authentication

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Object to or restrict processing of your information
• Data portability (receive your information in a structured format)
• Withdraw consent for marketing communications

To exercise these rights, contact us at privacy@tevolux.com.

8. Children's Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Generally:

• Order information: 7 years (for accounting and warranty purposes)
• Marketing data: Until you unsubscribe or request deletion
• Account data: Until you close your account

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies.

12. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information we collect and how we use it
• Right to delete personal information
• Right to opt-out of the sale of personal information (we do not sell data)
• Right to non-discrimination for exercising CCPA rights

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website or sending you an email. Your continued use of our services after changes constitutes acceptance of the updated policy.

14. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: