Terms of Service

1. Acceptance of Terms

By accessing or using the TEVOLUX website and purchasing our products, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or purchase our products.

2. Product Information

We strive to provide accurate product information. However:

• Product images are for illustrative purposes and may vary from actual product
• We reserve the right to correct any errors, inaccuracies, or omissions
• Specifications may be updated without notice
• Color representations may vary depending on your display

3. Pricing and Payment

Pricing

• All prices are in USD unless otherwise stated
• Prices are subject to change without notice
• Price errors will be corrected, and you will have the option to confirm or cancel
• Taxes and shipping costs are calculated at checkout

Payment

• Payment is required at the time of purchase
• We accept major credit cards, debit cards, and approved payment methods
• Payment processing is handled by secure third-party providers
• We do not store your complete payment information

4. Orders and Fulfillment

Order Acceptance

Your order is an offer to purchase. We reserve the right to:

• Accept or decline any order
• Limit quantities per customer
• Cancel orders due to pricing errors or product unavailability
• Verify information before processing

Shipping

See our Shipping & Returns page for detailed shipping information. Key points:

• Free standard shipping to continental US
• Processing time: 1-2 business days
• Delivery estimates are not guaranteed
• Risk of loss transfers upon delivery to carrier

5. Returns and Refunds

We offer a 60-day money-back guarantee. To be eligible for a return:

• Request return within 60 days of delivery
• Product must be in working condition
• Include all original accessories and documentation
• Follow our return process (see Shipping & Returns page)

Refunds will be issued to the original payment method within 5-7 business days after we receive and inspect the returned product.

6. Warranty

TEVOLUX products come with a 2-year limited warranty covering:

• Manufacturing defects in materials and workmanship
• Normal use under proper operating conditions
• Glass basket (including accidental breakage)

The warranty does not cover:

• Normal wear and tear
• Damage from misuse, abuse, or negligence
• Unauthorized modifications or repairs
• Commercial use

7. User Conduct

When using our website, you agree not to:

• Violate any laws or regulations
• Provide false or misleading information
• Interfere with website functionality or security
• Attempt unauthorized access to our systems
• Use automated systems to access our website
• Infringe on intellectual property rights

8. Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of TEVOLUX Corporation and protected by copyright, trademark, and other intellectual property laws. You may not:

• Copy, modify, or distribute our content without permission
• Use our trademarks or branding without authorization
• Create derivative works from our content
• Remove copyright or proprietary notices

9. Product Safety and Use

To ensure safe operation of your TEVOLUX:

• Read and follow all instructions in the user manual
• Use only as intended for home cooking purposes
• Do not modify or alter the product
• Keep away from water and moisture when plugged in
• Supervise children around the appliance
• Unplug when not in use

10. Disclaimer of Warranties

TO THE EXTENT PERMITTED BY LAW:

• Our website and products are provided "AS IS" and "AS AVAILABLE" without warranties of any kind
• We do not warrant that our website will be uninterrupted, secure, or error-free
• We disclaim all implied warranties, including merchantability and fitness for a particular purpose
• Some jurisdictions do not allow disclaimer of implied warranties, so this may not apply to you

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, TEVOLUX SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

Our total liability shall not exceed the amount you paid for the product giving rise to the claim.

12. Indemnification

You agree to indemnify and hold harmless TEVOLUX, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses arising from:

• Your use of our products or website
• Your violation of these Terms of Service
• Your violation of any third-party rights

13. Governing Law and Disputes

These Terms shall be governed by the laws of the State of California, without regard to conflict of law principles.

Dispute Resolution

For any dispute arising from these Terms or your use of our products:

• First, contact our customer service to resolve informally
• If unresolved, disputes shall be settled by binding arbitration
• Arbitration shall be conducted by a single arbitrator
• You waive the right to participate in class action lawsuits

14. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. Your continued use of our website or products after changes constitutes acceptance of the modified Terms. Material changes will be communicated via email or website notice.

15. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

16. Entire Agreement

These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and TEVOLUX regarding your use of our website and products.

17. Contact

For questions about these Terms of Service, please contact us: